Recordings are messages which will be played as part of an attendant menu or announcement.
In the App, select the "Administrators" tab, Inbound call settings, Recording library. Choose "Add recording" from the top right of the page.
Give the recording a name. Then choose either "Record recording" or "Upload recording."
- To record recording, click the microphone icon and begin speaking the into your designated audio input device. Press the stop icon to finish.
- To upload a recording, click "choose file" and locate the recording file on your computer. Complete the process by clicking the button. Please see below for preferred file format and some audio processing software.
Uploaded files must be a WAV file (PCM, 8,000hz, 16 bit and 2 channel) and cannot exceed 5 minutes in length. The file must not exceed 30MB.
When you sign up for a new OnSIP account, a number of recording resources are built automatically: