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Editing Inbound Call Preferences

Summary

Typically Inbound Call Preferences is used to set the amount of time a phone will ring prior to rolling to voicemail. 15 seconds is approximately 4 rings.

 

Details

User Inbound Call Preferences allow you to route incoming calls to any user address back out to any other location in your OnSIP Hosted PBX after some duration. For example, let's say you will be out of the office for a few days and you would like to route all of your calls to a coworker, or your cell phone. Simply change the inbound call preferences of your user to send calls to wherever you would like.

Inbound call preferences

Under the user details section find the Inbound Call Preference detail pane pictured above. To edit the setting:

  1. Click "modify"
  2. Choose a length of time from the first dropdown to determine how long you would like to ring your registered device
  3. Choose a new destination from the second dropdown
  4. Click "save"

Note: Only when a user's inbound call preference directly route to voice mailbox, will the user's voice mailbox settings be shown in the voicemail configuration section of the user detail.

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