Account Contact Information

The account contact information will be used as the default contact information for each user created in the account. User contact information may also be updated on a user-by-user basis.


Updating Account Contact Information

  1. In the OnSIP admin portal, click "Account" > navigate to the "Account" box > "Update contact information"


  2. Wait for the contact form to load, then edit the fields you are interested in changing. Be aware that the new contact information will be applied as the default contact information for new users.

    Update account contact information fields

  3. To finish, click "save." If there was no error processing your new contact info, you will see the following success message.

    Contact information successfully updated


Updated October 2019

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