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Media5 Softphone Configuration

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Step 1: Gather information for each user.

Each user has a set of credentials which will be needed to configure each phone. For each phone that you are configuring, obtain the following:

  • "SIP Address" (Address of Record)
  • "SIP Password"
  • "Auth Username"
  • "Username"
  • "Proxy/Domain"
  • "Outbound Proxy"

You can find this information in the user detail pages under the "Users" tab in your OnSIP Admin Portal.

Phone configuration section 

Step 2: Download Media5 from the MarketPlace.

From the home screen, touch "App Store" --> Search. Search for "Media5fone", the free version, and download.

Step 3: Configure OnSIP Hosted PBX user account information.

When you start Media5 for the very first time, it should automatically take you to the "Account" screen. If for some reason that is not what you see, you can get there by clicking "Settings" from the bottom navigation bar, and selecting "Accounts". If this is your first SIP account, you should see a setup wizard that looks something like the first image below.

New SIP account define manually

Enter in your credentials in the fields on these pages as follows:

Images are from Media5fone-Android Edition Version 3.7.1.118, built in June 2014

  • Account Name > "OnSIP" (you'll have to scroll down on phone screen to locate OnSIP)
  • Title > Whatever you'd like
  • Username > "Username"
  • Password > "SIP Password"
  • Auth Name > "Auth Username"
  • Domain > "Proxy/Domain"
  • Outbound Proxy > "sip.onsip.com"

Account settings

Click on "Servers"

SIP Server/Domain/Realm = Address will be your "Domain"
Enable Proxy = Yes
Outbound Proxy = "sip.onsip.com"
Click "Done"

SIP server domain realm outbound proxy

Click on "Settings"

Locate your Account (see image above), Click on "Advanced" (see above)
Enter your Auth. Name = "Auth Username"

User account advanced settings 

Click "Done".  That's it. You should now be registered.

Note: Call Transfer is NOT available in the free downloaded app. You can purchase the Telephony Pack for $0.99 that includes: 2nd Call, Call Waiting, Call Toggle, Call Transfer, and Conference.

Updated July 2015


 

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