Administration Functions- New Nov. 2022

FAQ's and Best Practices

• Best Practices for Extensions

Users

• Editing User Inbound Call Preferences
• Creating New Users
• Creating New Users

Phones

• Phones

Phone Numbers

• Phone Numbers
• Adding Inbound Phone Numbers

Inbound Call Settings

• ACD Queue
• Setting Music On Hold (MOH and EMOH)
• Inbound Bridge
• Dial By Name Directory
• Call Park - Parking Lot
• Business Hour Rules

See all 11 articles

Outbound Call Settings

• External SIP Address
• Setting Caller ID

Directory

• Directory

Reports

• Call Detail Report (CDR)

PBX Settings

• Blocked Numbers
• Default Caller ID
• Provision E911 Emergency Response Locations & Email Notification
• Enable E911

Account and Payment

• ★ Changing OnSIP Plans
• How OnSIP Billing Works
• Receiving Invoices, Receipts and Other Notices
• Billing Contact Information