Users that only need to dial extensions and/or 911 for emergencies
In the OnSIP Admin App, take these steps in the User tab: 

1. Click on the User to expand the options.
2. Under the Call Settings tab, choose "edit info" and under Outbound PSTN Calls move the slider to off, then "save changes".

Users configured in this manner can now only dial extensions and 911.

Disabling User:
A disabled user can not do anything.

1. They can not make calls, their devices are no longer registered.
2. Their SIP Password is changed, per security protocol.
3. They can not log into the OnSIP app (any version).

To disable a User, in the OnSIP Admin App, take these steps in the User tab:

1. Click on the User to expand the options.
2. Go to the Advanced tab, choose "edit info" then under User account status, check the box for  disable this user, then "save change".

    3. If you accidentally disabled a User, you can re-enable them by going back to the Advanced tab and            unchecking disable this user, then "save changes", but you will need to:

• • Restart the phone (if configured to the boot server).
  • Log out/back into the OnSIP app.
  • Manually configured phones will need the SIP Password updated.