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Administration in the OnSIP App
FAQ's and Best Practices
- ACD Queue Best Practices
- Cancelling Your OnSIP Account
- Voicemail Transcriptions - Phonewire
- Creating an extension-only calls phone and Disabling a User
- What to do when an employee leaves
- How to map 311
Users
Phones
Phone Numbers
Inbound Call Settings
- Linking an International Phone Number to an Inbound Bridge
- On Net Conference Suite
- Voicemail Reference Guide
- Configuring Call Recording
- Recording Library
- Queue Dashboard in App
Outbound Call Settings
Directory
Reports
PBX Settings
Account and Payment
- ★ Changing OnSIP Plans
- Manually Adding Prepaid Calling Credit and Auto Refill
- Payment Methods - Credit Cards
- Adding a New PBX
- Secure Identity Code
- How OnSIP Billing Works
Getting Started
OnSIP Setup
OnSIP Mobile app
OnSIP Web and Desktop App
- Console Logs
- OnSIP for Desktop & Web
- OnSIP for Desktop & Web: FAQ
- How to Install the Desktop App for Mac
- How to Install the Desktop App for Windows
- How to Install the Desktop App for Linux
sayso
FAQs
- Caller ID spoofing
- Faxing
- Why does my number come up as SPAM or get blocked?
- SMS / Text Messaging
- Unable to Access Phone's Web Interface
- How to Recover a SIP Address
Porting Phone Numbers / LNP
- ★ Porting Numbers to OnSIP
- ★ Porting FAQ
- ★ Porting: Bill copy alternatives
- Porting from NumberBarn
- Porting from Straight Talk Wireless
- Porting from T-Mobile Wireless
Phone Configuration
Phone FAQs
Headset Recommendation
Valcom
Polycom
- Polycom Password Settings
- Polycom Boot Server
- How to Reset to Factory Defaults
- What to do if the default "456" password does not work
- Transferring Calls on a Polycom VVX
- Intercom Feature for the Polycom VVX Phone Line
Grandstream
- Grandstream Boot Server
- Block/Blacklist Calls on Grandstream Phones - unsupported
- Grandstream GXP2130 and Attended Transfer
- Grandstream Multicast Paging
- Grandstream ATA (Handytone - HT) Faxing Recommendations
- Grandstream GXW 4004
Yealink
- Using Intercom with Yealink and other phones
- Yealink Boot Server
- Yealink T58V
- Yealink W56P / W56H
- Yealink T28P
- Yealink Multicast Paging
Basic Phone Configuration
Purchasing and Configuration
iOS Applications
- Bria for iOS
- Grandstream Wave for iOS
- Linphone for iPhone
- ZoiPer Softphone Configuration for iOS
- Linphone Softphone Configuration for Mac and iPad
- Media5 Softphone Configuration for iPhone
Android Applications
- Bria for Android
- ZoIPER for Android
- Zoiper for Android over TLS
- Media5 Softphone Configuration
- Grandstream Wave for Android
- Sipdroid
Desktop SoftPhones
Aastra
- Echo on 57i with High Volume
- Aastra SIP configuration exploit
- Aastra registration timeout bug
- Aastra MBU 400
- Aastra 9xxxi
- Aastra 6739i
Agile CRM
Akuvox
Altigen
Asterisk
Avaya
Barix/Holovision Vio 2
BiAmp TesiraForte VI
Cisco
Clear-Com
Clear One
Crestron
Comrex
Cortelco
Counterpath
- Bria Advanced Logging
- Server Error on Registration with Bria
- Counterpath X-lite 4.0
- X-Lite/Eyebeam takes 30+ seconds to register and cannot make outbound calls
- CounterPath eyeBeam 1.5 (Windows)
- CounterPath eyeBeam 1.5 (Macintosh)
Digit Map / Dial Plan
Digium
Digital Acoustics SIP Media Gateway
Express Talk (NCH Swift Sound Express Talk)
Router Configuration
Cisco DPC3941B
Sophos
Troubleshooting
Arris
Apple Airport
Asus
AT&T 2Wire Routers
Checkpoint Firewall
Cisco
- Cisco RV320 and RV325
- Meraki Firewall by Cisco
- Cisco/Linksys RV042/RV082 or RVxxx Hidden UDP Timeout setting
- Cisco PIX Firewall
- Cisco RV 120W
- Cisco ASA 5505
Edgemarc
Fortinet / Fortigate
Greenwave G1100 Quantum
Juniper
Linksys
Mikrotik
Netgear
Netopia
Network Box Firewall
PACE 5031NV-030
Palo Alto
Peplink Balance One Router
PFSense
Sagem
Sonic Firewall
Technicolor / Thompson Routers
D-Link
Ubiquiti EdgeRouter Lite 3
Vyatta Firewall
Watchguard XTM
Xincom
Integrations
OnSIP Trunking
- 3CX Trunking
- Configure Firebrick for OnSIP Trunking
- Grandstream UCM6104 Configuration for OnSIP Trunking
- Enabling OnSIP Trunking
- Switchvox Configuration for OnSIP Trunking
- OnSIP Trunking Inbound Call Preferences
API and Web Services
Hosted PBX Integrations
SIP Hosting
- Amazon Chime Voice Connector
- Twillio and SRV
- What is an SRV record?
- Register.com - Modifying DNS SRV records
- No-IP.com - Modifying DNS SRV records
- Godaddy.com - Modifying DNS SRV records