This device must be manually configured.  Do not add MAC Address to Phones.

Device Configuration

The information below is based on the Converge Pro2, 128V, firmware 5.0.35.0

Step 1: Gather information for each user

Each user has a set of credentials which will be needed to configure each device. For each device that you are configuring, obtain the following:

• "SIP Address" (Address of Record)
• "SIP Password"
• "Auth Username"
• "Username"
• "Domain"
• "Outbound Proxy"

You can find this information in app.onsip.com under the Administrator tab, Users on the left, click on the User's name the device will be configured to expand the options, then choose the Phone Settings tab.

Step 2: Log into your device through a web browser

The default login is admin/admin

Step 3: Enter your user information from Step 1

Control Panel ->Stack ->Equipment ->VoIP tab ->VoIP/SIP

• Configure VoIP for: VoIP/SIP
• Send VoIP Traffic to: Ethernet Port

VoIP tab ->VoIP/SIP ->Proxy 1 tab:

• TCP Port > 5060
• UDP Port > 5060
• User Domain > Proxy / Domain
• Registar Address > Proxy / Domain
• Registar Port > 5060
• Outound Proxy Address >sip.onsip.com
• Outbound Proxy Port > 5060
• Transport Type > UDP

 

Equipment ->IP-Phone ->VoIP Phones ->Phone 1:

• Phone Number -> Username
• Name / Label -> Whatever you'd like
• User Name ->Auth Username
• Password -> SIP Password

Step 4: Confirm that your device is registered

In app.onsip.com as Admin, click on the Users tab. You will see an "online" notation next to each user with a registered device.

Assistance outside of registering the device to OnSIP should be directed to the manufacturer.

 

Added July 2018