- The maximum number of messages in a single mailbox (old and/or new) is 100. If a voice mailbox has reached this limit, calls that are sent to/reach voicemail will be given an error message and disconnected. It is important to monitor the number of messages kept in a single voice mailbox.
- The maximum voicemail length, the length for which a caller can leave a message, is limited to 5 minutes. We do test for dead air. If there is no audio for 10 seconds, we will stop recording.
- If you choose to have voicemails sent to your email, OnSIP recommends that your Users choose to send the voicemail as a WAV file and that the messages are deleted after sending (setting available as part of voice mailbox setup), from the phone. If you do not want to automatically delete messages from the phone, be sure to monitor your voice mailbox and consistently delete unwanted messages to ensure that it does not get full.
- If you record a Temporary Greeting, this over-rides your original greeting.
Steps on how to remove the Temporary Greeting:
- Press *98 to reach the voicemail manager, enter the Voicemail box number / then PIN.
- From the prompts press 0 for Mailbox options.
- Then press 3 for the temporary greeting.
- Then press 2 to delete your temporary recording.
How to Set Up Voicemail
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