OnSIP was provided the following information by Valcom. We have not actually used them in-house. If you need information on the functionality of these phones, please reach out to the phone manufacturer and/or their User Guide.
This device must be manually configured. Do not add MAC Address to Resources.
Step 1: Gather information for each user
Each user has a set of credentials that will be needed to configure each device. For each device that you are configuring, obtain the following from the Users in your Administrators tab in app.onsip.com.
- "SIP Address" (Address of Record)
- "SIP Password"
- "Auth Username"
- "Username"
- "Domain"
- "Outbound Proxy"
You can find this information in the Users, click on the Phone Settings tab.
Step 2: Log into your device
From the Valcom VIP-102B IP Solutions tool (download), scan the speaker in and access the SIP tab.
Step 3: Enter your user information from Step 1
In the SIP tab:
Transport > Accept: UDP Originate: UDP
Phone Number > Username
Authentication Name > Auth Username
Secret > SIP Password
Realm > Domain
SIP Servers - Primary > Domain
Outbound Proxy > sip.onsip.com
Click Apply, then do an update and reset the device.
Your Line Status will read: Registered and your User in User tab of Administrators tab in app.onsip.com will show "Online"
Added November 2019
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