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Porting: Bill copy alternatives

If your current provider does not list your phone number on the bill, you could provide any of the following as proof of ownership:

  1. Screenshots or a PDF from your online account showing the customer name, customer service address, and all phone numbers to be ported.
  2. An email from your current provider listing the carrier name, the customer name, customer service address, and all phone numbers to be ported.
  3. Request a CSR (customer service record) from your current provider listing the the carrier name, the customer name, customer service address, and all phone numbers to be ported.

 

Updated July 2015

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