Changing OnSIP Plans

With OnSIP, you have the ability to choose between the Pay As You Go/Basic plan and the Per Seat Unlimited plan. If you decide that you want a different plan for your account, you can change it at any time.

Note, if you are currently on the Per Seat Unlimited with a phone promotion please be sure to check your contract end date before switching plans.  


Go to your User profile icon in the top right corner. From the dropdown click on Accounts & Payments




Next go to the Account Settings to Plan Overview.  Click on the Compare button to view and compare the plan option to show the other plan option.




Please keep in mind that when you select a plan to subscribe to, your credit card will not be immediately charged for the amount shown. OnSIP is a monthly subscription service, and your credit card will be charged on the monthly anniversary of the date that you signed up. Changing your plan in the middle of your service month will only change the amount that will be charged at the next billing cycle for your account.


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