This device must be manually configured.  Do not add MAC Address to Resources.

Device Configuration

The information below is based on the LQ-Series (specifically LQ-R4W8) version (bootmode FUSE)hw:2-2

Step 1: Gather information for each user

Each user has a set of credentials which will be needed to configure each device. For each device that you are configuring, obtain the following:

  • "SIP Address" (Address of Record)
  • "SIP Password"
  • "Auth Username"
  • "Username"
  • "Domain"
  • "Outbound Proxy"

You can find this information in the OnSIP Admin Portal,  "User" tab, click on User's name the device will be configured to expand boxes, "Phone Configuration" box:

Phone configuration section

Step 2: Log into your device through a web browser

The default login is admin/admin

Step 3: Enter your user information from Step 1

SIP Proxy and Registrar:

  • Use SIP Proxy > Enable
  • Proxy IP Address or Host Name > Proxy / Domain
  • Use SIP Proxy IP and Port for Registration >Enable

Line Settings:

  • User ID > Username
  • Display Name > Your Choice
  • Authentication User Name > Auth Username
  • Authentication Password > SIP Password

SIP Server Settings:
Label -> Whatever you'd like
Registrar/Proxy IP / Hostname ->outbound proxy
Registrar/Proxy Port ->5060
Domain -> Domain

SIP Transport Protocol -> UDP/TCP

Label -> Auth Username**
User -> Username
Password -> SIP Password 


**note: the Auth Username can only have one _ in it.  If there is more than one _ in the Auth Username, please contact OnSIP Customer Success Team for assistance.


Step 4: Confirm that your device is registered

In the Admin Portal, click on the "Users" tab. You will see a green "online" notation next to each user with a registered device. 

Assistance outside of registering the device to OnSIP should be directed to the manufacturer.


Added June 2018


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request