OnSIP only has experience in configuring the Akuvox R29.  We have not actually used them in-house.  If you need information on the functionality of these phones, please reach out to the phone manufacturer and/or their User Guide.

This device must be manually configured.  Do not add MAC Address to Resources.

Step 1: Gather information for each user

Each user has a set of credentials that will be needed to configure each device. For each device that you are configuring, obtain the following from the User tab in your OnSIP Admin Portal:

• "SIP Address" (Address of Record)
• "SIP Password"
• "Auth Username"
• "Username"
• "Domain"
• "Outbound Proxy"

You can find this information in the "User" tab, click on User's name the device will be configured to expand boxes, "Phone Configuration" box:

Step 2: Log into your device through a web browser

Enter IP address in your browser and use the default credentials.  OnSIP strongly encourages you to modify/change the default credentials.

Step 3: Enter your user information from Step 1

In the phone's web browser >Account >Account-Basic:

SIP Account

Status > will show REGISTERED once it is registered
Account > Account 1 
Account Active > Enable
Display Label > Whatever You Want
Display Name > Whatever You Want
Register Name > Auth Username
User Name > Username
Password > SIP Password 

SIP Server 1

Server 1 > Domain
Registration Period > 3600

SIP Server 2

No changes here 

Outbound Proxy Server

Enable Outbound > Enable
Server IP > sip.onsip.com 

Transport Type

Transport Type > UDP

Scroll to bottom and press SUBMIT

Your Line Status will read: Registered and your User in User tab of OnSIP Admin Portal will show "Online"

 

Added October 2019