Akuvox R29

OnSIP only has experience in configuring the Akuvox R29.  We have not actually used them in-house.  If you need information on the functionality of these phones, please reach out to the phone manufacturer and/or their User Guide.

This device must be manually configured.  Do not add MAC Address to Resources.akuvox-r29s-audio-video-or-keypad-entry.jpg

Step 1: Gather information for each user

Each user has a set of credentials that will be needed to configure each device. For each device that you are configuring, obtain the following from the User tab in your OnSIP Admin Portal:

  • "SIP Address" (Address of Record)
  • "SIP Password"
  • "Auth Username"
  • "Username"
  • "Domain"
  • "Outbound Proxy"

You can find this information in the "User" tab, click on User's name the device will be configured to expand boxes, "Phone Configuration" box:

Phone configuration section

Step 2: Log into your device through a web browser

Enter IP address in your browser and use the default credentials.  OnSIP strongly encourages you to modify/change the default credentials.

Step 3: Enter your user information from Step 1

In the phone's web browser >Account >Account-Basic:

SIP Account

Status > will show REGISTERED once it is registered
Account > Account 1 
Account Active > Enable
Display Label > Whatever You Want
Display Name > Whatever You Want
Register Name > Auth Username
User Name > Username
Password > SIP Password 

SIP Server 1

Server 1 > Domain
Registration Period > 3600

SIP Server 2

No changes here 

Outbound Proxy Server

Enable Outbound > Enable
Server IP > 

Transport Type

Transport Type > UDP

Scroll to bottom and press SUBMIT


Your Line Status will read: Registered and your User in User tab of OnSIP Admin Portal will show "Online"


Added October 2019

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