OnSIP only has experience in configuring the Akuvox R29.  We have not actually used them in-house.  If you need information on the functionality of these phones, please reach out to the phone manufacturer and/or their User Guide.

This device must be manually configured.  Do not add MAC Address to Phones.

Step 1: Gather information for each user

Each user has a set of credentials that will be needed to configure each device. For each device that you are configuring, obtain the following from the User tab:

• "SIP Address" (Address of Record)
• "SIP Password"
• "Auth Username"
• "Username"
• "Domain"
• "Outbound Proxy"

You can find this information in app.onsip.com under the Administrator tab, Users on the left, click on the User's name the device will be configured to expand the options, then choose the Phone Settings tab. 

Step 2: Log into your device through a web browser

Enter IP address in your browser and use the default credentials.  OnSIP strongly encourages you to modify/change the default credentials.

Step 3: Enter your user information from Step 1

In the phone's web browser >Account >Account-Basic:

SIP Account

Status > will show REGISTERED once it is registered
Account > Account 1 
Account Active > Enable
Display Label > Whatever You Want
Display Name > Whatever You Want
Register Name > Auth Username
User Name > Username
Password > SIP Password 

SIP Server 1

Server 1 > Domain
Registration Period > 3600

SIP Server 2

No changes here 

Outbound Proxy Server

Enable Outbound > Enable
Server IP > sip.onsip.com 

Transport Type

Transport Type > UDP

Scroll to bottom and press SUBMIT

Your Line Status will read: Registered and your User in User tab will show "Online".

 

Added October 2019