OnSIP only has experience in configuring the Akuvox R29. We have not actually used them in-house. If you need information on the functionality of these phones, please reach out to the phone manufacturer and/or their User Guide.
This device must be manually configured. Do not add MAC Address to Resources.
Step 1: Gather information for each user
Each user has a set of credentials that will be needed to configure each device. For each device that you are configuring, obtain the following from the User tab in your OnSIP Admin Portal:
- "SIP Address" (Address of Record)
- "SIP Password"
- "Auth Username"
- "Outbound Proxy"
You can find this information in the "User" tab, click on User's name the device will be configured to expand boxes, "Phone Configuration" box:
Step 2: Log into your device through a web browser
Enter IP address in your browser and use the default credentials. OnSIP strongly encourages you to modify/change the default credentials.
Step 3: Enter your user information from Step 1
In the phone's web browser >Account >Account-Basic:
Status > will show REGISTERED once it is registered
Account > Account 1
Account Active > Enable
Display Label > Whatever You Want
Display Name > Whatever You Want
Register Name > Auth Username
User Name > Username
Password > SIP Password
SIP Server 1
Server 1 > Domain
Registration Period > 3600
SIP Server 2
No changes here
Outbound Proxy Server
Enable Outbound > Enable
Server IP > sip.onsip.com
Transport Type > UDP
Scroll to bottom and press SUBMIT
Your Line Status will read: Registered and your User in User tab of OnSIP Admin Portal will show "Online"
Added October 2019