As of 2/29/2024, E911 is now enabled by default on all accounts. It can not be disabled. Federal regulations require that when a voip (VoiceOverIP) phone or endpoint dial 911, calls must be routed to a Public Service Answering Point, or PSAP. In the case of users without an assigned E911 location, calls will be answered by a national routing PSAP that will gather the location information and send the call to the proper PSAP. There is a $75 cost recovery fee for calls made to 911 by users without an assigned location.

Note: - This feature is NOT available to OnSIP Hosted Trunking subscribers.

          - E911 is only available for U.S. locations.