To setup your PBX for E911 service, you must first enable E911 service on your account.
- In the Administrators section of the web app, click on PBX Settings.
- In the "PBX Settings" section, click on "Enabled services."
- Choose "View E911" and then "Add location."
- Populate the E911 Emergency Response Location information, then click "Save" at the bottom right.
If you created a Shared location, check the box next to the user(s) name to assign that location, or select "Add users later" to assign at a later time:
If Private was selected, choose the appropriate user from the dropdown, and then click save:
Your PBX is now enabled for E911 service, this includes User's ability to set E911 location from available locations click here for more details.
Note: This feature is NOT available to OnSIP Hosted Trunking subscribers.