Enable E911

As of 2/29/2024, E911 is now enabled by default on all accounts. It can not be disabled. Federal regulations require that when a voip (VoiceOverIP) phone or endpoint dial 911, calls must be routed to a Public Service Answering Point, or PSAP. In the case of users without an assigned E911 location, calls will be answered by a national routing PSAP that will gater the location information and send the call to the proper PSAP. There is a $75 cost recovery fee for calls made to 911 by users without an assigned location.

Note: This feature is NOT available to OnSIP Hosted Trunking subscribers.



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