Device Configuration

The information below is based on using firmware version 3.13 or 2.3

Step 1: Gather information for each user

Each user has a set of credentials which will be needed to configure each device. For each device that you are configuring, obtain the following:

• "SIP Address" (Address of Record)
• "SIP Password"
• "Auth Username"
• "Username"
• "Domain"
• "Outbound Proxy"

You can find this information in the "User" tab, click on User's name the device will be configured to expand boxes, "Phone Configuration" box:

Step 2: Log into your device through a web browser

Step 3: Enter your user information from Step 1 (v. 3.13-as of Nov 2019)

VoIP Line Properties / Line 1 / Protocol Tab / SIP Section

• SIP User Name > Username
• SIP Display Name > Whatever you would like displayed
• SIP Domain Name > Domain
• Authentication User Name > Auth Username
• Authentication Password > SIP Password
• Proxy Vendor > select Cisco
• Proxy Address > sip.onsip.com (this version does not say Outbound Proxy)
• Proxy Port > 5060

 

Step 3: Enter your user information from Step 1 (v. 2.3- as of Jul 2015)

VoIP Line Properties / Line 1 / Protocol Tab / SIP Section

• SIP User Name > "Username"
• SIP Display Name > Whatever you would like displayed
• SIP Domain Name > "Domain"
• Authentication User Name > "Auth Username"
• Authentication Password > "SIP Password"
• Proxy Vendor > "Cisco"
• Proxy Address > "Domain"
• Outbound Proxy Address > "Outbound Proxy"

Click the "ok" button at bottom of page, save and restart device.

Step 4: Confirm that your device is registered.

In the Admin Portal, click on the "Users" tab. You will see a green "online" notation next to each user with a registered device. 

Added July 2015 / Updated Nov 2019

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