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Unable to Access Phone's Web Interface

The WWW interface for phones that have been provisioned to the OnSIP Boot server is off by default as a security measure.  You can enable it via the OnSIP Admin portal.  We recommend that you re-disable it and reboot the phones once your configurations are complete.

To Unlock the Web Interface:

  • Resources tab
  • Locate MAC of the phone and click to expand boxes
  • Phone Details box > modify
  • Put a check next to Web Interface
  • Save
  • Take note of Phone Password - you will not be able to see it until you press "SAVE" in the step above.
  • Restart the phone to pick up the change
  • Using phone's private IP and the phone password you just collected, you can not access the web interface

WebInterface_Image.png

To Lock Web Interface (Reverse Actions):

  • Save all your changes made in Web Interface
  • Resources tab
  • Locate MAC of the phone and click to expand boxes
  • Phone Details box > modify
  • Uncheck Web Interface box
  • Save
  • Restart the phone to pick up the change

 

NOTE: accessing a Polycom web interface you'll need to enter as https://192.x.x.x and phone password

 

updated September 2018

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