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Unable to Access Phone's Web Interface

The WWW interface for phones that have been provisioned to the OnSIP Boot server is off by default as a security measure.  You can enable it via the OnSIP App as Admin.  We recommend that you re-disable it and reboot the phones once your configurations are complete.

To Unlock the Web Interface:

  • Under The Administrators tab.
  • Go to Phones on the left. 
  • Locate MAC of the phone and click to expand boxes.
  • Phone Info>Edit Info.
  • Put a check next to Enable web interface.
  • Save changes.
  • Restart the phone to pick up the change
  • Using phone's private IP and the phone password you just collected, you can now access the web interface

To Lock Web Interface (Reverse Actions):

  • Save all your changes made in Web Interface.
  • Phones on the left.
  • Locate MAC of the phone and click to expand boxes.
  • Phone Info>Edit Info.
  • Uncheck Web Interface box.
  • Save changes.
  • Restart the phone to pick up the change.

 

NOTE: accessing a Polycom web interface you'll need to enter as https://192.x.x.x and phone password

 

updated September 2018

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