When accessing your Polycom phone, you may be prompted to enter a password. In order to determine what your password is, you will have to assess how your Polycom was configured.
Enter a password of "456" if your Polycom is:
- On our boot server but has not rebooted
- On our boot server, but not provisioned through the admin portal
- Not on our boot server
If your Polycom is configured on our boot server and has recently been rebooted, your password may have changed for security reasons. To access your password, you should follow these steps:
- Log into the Admin Portal
- Choose "Resources"
- Toggle "Type" to "Phone"
- Choose your Polycom mac address. There you will see a field for password which you should enter into the phone.
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