To view InstaCall-related events in your Google Analytics, go to your list of Top Events under Behavior > Events. Look for ‘instacall/InstaCall_Name’ under the event category column, where InstaCall_Name is the unique name you selected during the creation of the InstaCall button.
Selecting an InstaCall event category will allow you to see several Event Actions. These are:
- ButtonClick - The number of times the "InstaCall" button on your webpage is clicked
- callDialed - The number of times your site visitors clicked on the "Connect Now" / "Call buttons"
- callStart - The number of times InstaCall calls were answered
- callEnded - The number of times InstaCall calls were terminated. Note that failed calls / calls where the user closes the window before ending the call will not be counted here.