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Panasonic KX-TGP500

This document is now obsolete.
Please use our Panasonic Boot Server.

Update: The latest firmware - 12.35 - has been tested in the field and appears to be compatible with OnSIP. More testing is needed, but the preliminary indications are good.

Please note, when upgrading the firmware, you must re-enable the WWW interface on the phone to make changes. Press "[MENU]" and then [#][5][3][4]. Next use the up/down arrows select "On" for "Embedded web" and then "[SAVE]".

 

Step 1: Gather information for each user.

Each user has a set of credentials which will be needed to configure each phone. For each phone that you are configuring, obtain the following:

  • "SIP Address" (Address of Record)
  • "SIP Password"
  • "Auth Username"
  • "Username"
  • "Domain"
  • "Outbound Proxy"

You can find this information in the user detail pages under the "Users" tab in the "Phone Configuration" section.

User detail pages

 

Step 2: Configure your Panasonic software settings.

To get the IP address of your basestation, on a handset which has been registered to the basestation, select "Menu" -> "IP service" -> "Network Setting" -> "IP Settings". Enter that address into your web browser. The username is "admin" and the password is "adminpass."

Select the "Voip" tab at the top and then choose line 1.

User Details

  • Phone Number > "Any Number to identify this account"
  • Line ID > "Username"
  • Registrar Server Address > "Domain"
  • Outbound Proxy Server > "sip.onsip.com"
  • SIP Server Domain > "Domain"
  • Password > "SIP Password"
  • Authorization user name > "Auth Username"

Scroll down and hit "save". The phone will then attempt to register.

User details

 

Step 3. Confirm that your phone is registered.

In the "User" portal, click on the "Users" tab. You will see a green "online" notation next to each user with a registered phone.

You should now be able to place and receive calls.

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