2N Helios IP Force

  1. Gather the account information

    • Address of Record/SIP Address:
    • SIP Password:
    • Auth Username:
    • Username:
    • Domain:
    • Outbound Proxy:
  2. Main GUI

  3. SIP Registration

    *On a side note, for the Phone number (ID), make sure use the username not the actual extension.

    Intercom Identity

    • Display Name: Display name
    • Phone Number (ID): Username
    • Domain: Domain


    • Use Authentication: [x]
    • Authorization ID: Auth Username
    • Password: SIP Password

    SIP Proxy

    SIP Registrar

    • Registration Enabled: [x]
    • Registrar Address:
    • Registrar Port: 5060
    • Registration Expires: 120

    Advanced Settings

    • SIP Transport Protocol: UDP
    • Local SIP Port: 5060
  4. Selecting the Audio Codecs

    (PCMU, PCMA, and G.722)

    Selecting the Video Codecs

    (H.263, H.263+, and H.264)

  5. Creating the Users

    This has to be setup in connection with keypad programming. Also, take note of the position number.

  6. Quick dial programming

    If you remember from the last section(Creating users), now you can assign them to the Quick dial button.

  7. Keypad Programming

    You could set on how you can call somebody from the Door phone. One is by dialing the position number from the address book and the other one is by dialing the whole extension number.

  8. Position Number

  9. Telephone mode

  10. Camera Setting

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    Craig Administrator

    For security reasons, I chose not to register our 2N doorphones on OnSIP and instead have the buttons call SIP URLs. Our's specifically has one button labeled "Call" that connects to a ring group in our OnSIP. Anyone who pushes the call button is connected to one of the employees who can enter the unlock code, but nobody outside of the company can call the doorphone by guessing the SIP address. (And with proper configuration, the video works well on VVX 600 phones.)

    To do this, skip everything except for steps 4, 5, and 7. On step 7, enter the SIP URL for the group or person you want that button to ring.

    This won't let you configure the doorphone in "telephone" mode, but that poses a problem with OnSIP because there is no way to restrict a user/phone to a specific dial plan or outbound destinations. This leaves the doorphone itself as the only way to restrict calls to expensive destinations.