Now that you're brand and campaign have been approved, you have access to send and receive messages in the Messages section of the dashboard in the OnSIP app.

NOTE- After adding a message box, it will take approximately 15 minutes to sync the number to the use case. Until the number is synced up, messaging will not work.

IMPORTANT- Due to limitations by texting providers, sending any kind of link is not available.

The interface is similar to the Call History panel. 

To send a new message, Click on + New Message, and enter the 10 digit phone number you want to contact. OnSIP messaging only support 10 digit text messaging. Existing contact will build in a drop down, and as the number or name is typed, will be visible in a drop-down menu. For a new phone number, you must add the phone number first.

When a message is sent, it will display a sending dialog under the message.

If there is an issue delivering the message, it will show a Not Delivered dialog in red under the message.

Successful messages will show the time sent underneath.

You can attach files, video or images by clicking on the paper clip icon under the Message entry box.

Click the ... next to the recipient box for the mailbox options, which include Making a voice call to a phone number, downloading a PDF history of the messages, mark as unread, or delete the conversation.

To add a new Custom Contact, click on add next to Contacts, select Call or Text, enter the Name and 10 digit Phone Number.

Message filtering is coming soon.