Note- this document is for customers porting their number from Straight Talk Wireless to OnSIP only!
To successfully port your Straight Talk Wireless phone number to OnSIP, you will need to provide us with your Straight Talk Account Number (MEID or IMEI) and Porting PIN.
- For the Account Number, Straight Talk requires the MEID or IMEI of the phone, or if you are using a BYOP (Bring Your Own Phone) SIM card, it will be the last 15 digits of your SIM card number.
- The PIN can be obtained online in your Straight Talk account, where you'll find an option to generate a “Number Transfer PIN”. The new random PIN will be texted to the phone number that you're interested in porting.
- The newly generated Transfer PIN is only valid for 7 days. You can provide OnSIP with the Account Number and PIN when submitting your port request, or when returning your signed LOA (authorization) form.
In place of a traditional bill copy, you can supply OnSIP with screenshots from your Straight Talk portal showing the phone numbers to be ported, the name and the address on the account. The number you are porting out can be used as the BTN (Billing telephone number).
Note: We make every attempt to work with all telephone service providers. However, certain local or regional guidelines may preclude your current provider from releasing your number.