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Reset Panasonic Phones to Factory Default

Panasonic - Reset to Default

Note: This document is part of the process of putting a Panasonic phone on the OnSIP Boot Server:

Panasonic Boot Server. 

Step 1: Enable Embedded Web

Please note, when restoring to factory default, you must re-enable the WWW interface on the phone to make changes. On the phone:
Press "[MENU]" and then [#][5][3][4].
Next use the up/down arrows select "On" for "Embedded web" and then [SAVE].
(Alternately you can choose "Menu" -> "IP service" -> "Network Setting" -> "Embedded web".
Next use the up/down arrows select "On" and hit the "Menu" key one last time to "[SAVE]".

Step 2: Determine IP Address of Phone/Basestation

To get the IP address of your phone/basestation, on a phone or on a handset which has been registered to the basestation, select "Menu" -> "IP service" -> "Network Setting" -> "IP Settings". Enter that address into your web browser. Example: http://192.168.1.105

For factory resetting the UT-1xx,248,3xx,670 and TGP-500/550-

User Name: customerserviceid
Password: cspass

Select the "Maintenance" tab at the top and then choose "Reset to Defaults" from the menu on the left. Scroll down and hit "Reset to Factory Defaults".

Panasonic factory resetting

Click "Restart".

Be sure to close all open browser windows before logging back into the base. Also, be sure to reset the key in the phone resource in admin.onsip.com.

Follow these instructions- Panasonic Boot Server.

For all other Panasonic Phones, UTG-200/300, TGP600, HDV series-

Log in with admin/adminpass

Go to the "Maintenance" tab, Click on "Reset to Defaults" in the left column, and Click on "Reset to carrier defaults".

Reset to defaults

Click "Restart".

Be sure to close all open browser windows before logging back into the phone. Also, be sure to reset the key in the phone resource in admin.onsip.com.

Follow these instructions- Panasonic Boot Server. 

Error 403

If you get HTTP 403 error at any point, please do the following:

  • Turn "Embedded Web" on
  • Turn "Embedded Web" off
  • Shut down browser
  • Restart browser
  • Turn "Embedded Web" On
  • Enter IP address of phone in browser
  • Log in using username and password from above

 

Download the 2017 Business Phone Guide

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